Refund Policy

Refund Policy

At Nayaab, our commitment is to provide you an exceptional shopping experience. We want you to love every piece from Nayaab. To ensure clarity and transparency, we have outlined our refund policy below:

Refund and Exchange Policy:

• Nayaab does not typically entertain refunds or exchanges on purchased items. However, we understand that certain situations may warrant exceptions.
  

Exceptions for Refunds:

• In the event that your received product is damaged during transit, we may consider a refund. To initiate this process, we require customers to record an unboxing video while opening the package.

Unboxing Video Requirement:

• We highly recommend recording a 360 degree unboxing video of your product in one shot, without any cuts or edits. This proactive measure serves as a safeguard, allowing you to share the video with us in the rare instance that the product is damaged during transit.
  
  

Contact Info to Share Details

          Please contact us at nayaabcare@gmail.com or whatsapp us on 8088656145 with your order details photos and videos within 48 hours of delivery.